If you’re wondering how to initiate a Philippine Airline change name request after booking your flight, you’re not alone. Mistakes in names are common, whether due to typographical errors, changes after marriage, or simple miscommunication during the booking process. Fortunately, Philippine Airlines offers a clear process for name corrections—although it comes with conditions and fees.
This comprehensive guide will explain the name change and correction procedures, the Philippine Airlines name correction fee, and how to avoid unnecessary charges and delays. Whether you’re flying domestically or internationally, understanding the policy in advance can save you both time and money.
Why Name Accuracy Matters on Airline Tickets
Before delving into the policy specifics, it’s crucial to understand why airlines—especially Philippine Airlines—are strict about name accuracy. Your ticket name must exactly match the name on your passport or government-issued ID. Discrepancies, even as small as one letter, can result in denied boarding at check-in or immigration.
Thus, ensuring the correct name is entered at the time of booking is vital. If an error occurs, the Philippine Airline change name procedure is your go-to solution.
Does Philippine Airlines Allow Name Changes?
Philippine Airlines does not allow complete name changes where ownership of the ticket is transferred to another person. However, the airline permits minor name corrections, such as:
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Spelling errors
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Reversed first and last names
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Missing or extra letters
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Legal name changes due to marriage or divorce (with proof)
Understanding this distinction is essential. If you intend to transfer the ticket to someone else, the airline does not support this, and you’ll need to cancel and rebook under the new name (often with a penalty).
Philippine Airline Change Name Policy Highlights
Here’s a summary of what you should know about Philippine Airline change name rules:
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Minor corrections only: Adjustments to typos, missing letters, or slight spelling mistakes are allowed.
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Documentation required: You’ll need to provide valid ID or legal proof (e.g., marriage certificate) for any legal name changes.
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Not a full change: Changing a completely different name or transferring the ticket to someone else is not permitted.
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Only once: Most tickets allow name corrections only once, so double-check all changes carefully.
Eligible and Ineligible Name Changes
Here’s a breakdown of what’s allowed under the Philippine Airline change name policy:
| Eligible for Correction | Not Eligible for Correction |
|---|---|
| Minor spelling corrections | Changing the full name to someone else’s |
| Reversal of first and last name | Nickname to full name (e.g., Mike to Michael) |
| Adding missing letters or hyphens | Gender changes or pseudonyms |
| Legal name change (with documentation) | Changing middle names unless legally required |
How to Request a Name Correction on Philippine Airlines
To start the name correction process, follow these steps:
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Contact Customer Service
Reach out to Philippine Airlines via their customer support hotline, visit a ticketing office, or go to the airport help desk. -
Provide Your Booking Information
Have your booking reference (PNR), flight details, and full name ready. -
Submit Documentation
If the correction involves a legal name change, submit the required documentation (passport, ID, or marriage certificate). -
Pay the Name Correction Fee
Once reviewed and approved, you’ll be asked to pay the Philippine Airlines name correction fee (details below). -
Get Confirmation
After payment and verification, the updated e-ticket will be sent to your email.
Philippine Airlines Name Correction Fee Structure
The Philippine Airlines name correction fee varies depending on the type of fare, destination, and correction required. Here’s an overview:
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Domestic Flights:
Minor spelling correction fee: PHP 1,000 – PHP 1,500 -
International Flights (Short Haul):
Name correction fee: USD 30 – USD 75 -
International Flights (Long Haul):
Name correction fee: USD 75 – USD 150
Important Notes:
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The fee is non-refundable.
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Corrections must be made at least 24–48 hours before departure.
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Changes after check-in may not be accepted.
For urgent assistance, you can also contact support at +1-(866)-673-8391, especially if you are outside of the Philippines or facing time-sensitive travel.
Things to Remember Before Requesting a Name Change
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Double-check the spelling of the name on your ticket as soon as you receive your booking confirmation.
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Act early: Making a correction weeks ahead of your flight will reduce stress and potentially lower the correction fee.
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Don’t check in early: If you spot an error, do not check in online or at the airport until the correction is processed.
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E-tickets only: The name correction policy applies to tickets directly purchased from Philippine Airlines. If you booked via a third-party agency or travel site, you must coordinate with them directly.
Tips to Avoid Name Errors in the Future
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Book with official ID: Always use your full legal name as shown on your passport or government-issued ID.
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Avoid nicknames or initials: These often cause confusion and can trigger correction fees.
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Verify multiple times: Always double-check spelling before submitting the booking form.
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Use trusted platforms: If using a travel agent or website, ensure they are legitimate and offer name verification tools.
Can You Change Your Name on a Promo Fare Ticket?
Promo fare tickets come with many restrictions. In most cases, Philippine Airlines does not allow any name correction or changes for these tickets. If you made an error while booking a promo fare, your best option might be to cancel (if refundable) and rebook, or speak to an agent to explore possibilities.
Philippine Airlines Change Name Due to Marriage or Legal Reason
If your name has changed due to marriage or other legal reasons, you can request a correction by submitting these documents:
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Valid ID or passport showing the new name
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Marriage certificate or legal name change certificate
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Original booking confirmation and ID used during booking
These requests usually take longer to verify, so it’s recommended to apply well ahead of your departure date.
What If You Don’t Correct the Name?
Flying with a name that does not match your ID or passport can lead to:
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Denied check-in
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Denied boarding at the gate
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Immigration issues
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Non-refundable ticket loss
To avoid such complications, always ensure your name is correct and reflects the one on your ID. If you find any error, initiate the Philippine Airline change name request immediately.
Conclusion: Final Thoughts on Philippine Airline Name Changes
Making a name correction on a Philippine Airlines ticket is possible but comes with limitations. Only minor spelling changes or legal corrections are allowed, and these must be supported by valid documentation. Full name changes or ticket transfers to another person are strictly prohibited.
The Philippine Airlines name correction fee can vary depending on the flight route, but it is always better to correct the error than risk missing your flight. If you’re ever in doubt or dealing with a complicated case, reach out to a customer service agent directly to clarify the next steps and get accurate pricing.
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